Terms of Use
Site Use & Purchase Overview
Thank you for exploring the ETNIKO website. These Terms of Use govern your use and access to this site. We may change, update, delete or add to these terms over time. By accessing and using this site, you agree to these Terms of Use, all policies within this site (including our return policy), and all changes or modifications to the foregoing. If you do not agree to these Terms of Use, such policies, or any modifications there to, please do not use this site.
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Privacy Policy Statement
We respect the privacy of our customers and encourage you to read our Privacy Policy Statement so that you may make an informed decision about using our site. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting any of our websites, or providing your information to us, you are accepting the practices described in this privacy policy.
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Copyright
All copyrighted and copyrightable materials on this Site, including, without limitation, the design, text, technical documentation, manuals, product information, graphics, images, pictures, sound files and other files, and the selection and arrangement ("Materials") thereof are ALL RIGHTS RESERVED Copyright © 2010 Peru Etniko Ltd. You are granted a limited, non-sublicensable right to access this site and print the Materials for your personal, non-commercial, and informational use only. The foregoing license grant does NOT include the right for you to:
1. publish, publicly perform or display, or distribute to any third party any Materials, including reproduction on any computer network or broadcast or publications media;
2. market, sell or make commercial use of this site or any Materials;
3. systematically collect and use of any data or content including the use of any data spiders, robots, or similar data gathering, mining or extraction methods;
4. make derivative uses of this site or the Materials; or
5. use, frame or utilize framing techniques to enclose any portion of this site (including the images found at this site or any text or the layout/design of any page or form contained on a page).
Except for the limited license granted to you, you are not conveyed any other right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of ETNIKO Any unauthorized use of this Site will terminate the permission or license granted by these Terms of Use and may violate applicable law including copyright laws, trademark laws (including trade dress), and communications regulations and statutes.
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Trademarks
ETNIKO™, etniko.com.pe, etniko.pe, etniko.eu, peru-etniko.com the ETNIKO logo, and any proprietary product or service names contained in this site are either trademarks or registered trademarks of Peru Etniko Ltd., and may not be copied, imitated or used, in whole or in part, without the prior written permission of Peru Etniko. In addition, all page headers, custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of Etniko, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Peru Etniko Ltd.
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Returns/Exchanges
We want you to be completely happy with your order. If your purchase is not what you were expecting, you may return it within 7 days of receipt and receive a full refund for the price of the product. The item needs to be returned in its original, unused condition (including all original packaging and tags) for a full refund.
All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department or clicking the "Contact us" button.
All ETNIKO garments are 100% guaranteed. If the merchandise arrives to destination with one of the following defects, it will be exchanged immediately:
1. Merchandise with factory defects.
2. Size or color different THAN ORDERED.
3. Stains or visible dirtiness
In order to exchange merchandise, clients must communicate ETNIKO the problem found, via e-mail, fax or telephone, within Seven days of having received the goods. The defective merchandise must be packed in its original packing, but it is a need that customers must request an RMA for shipping instructions.
Shipping charges will not be refunded. Please note that you will be responsible for the shipping cost of sending the merchandise back to us.
If your purchase has been applied to Free Shipping, and request a full refund, we will not refund the cost of shipping.
An item returned for a replacement may be repaired or replaced at Peru Etniko Ltd. Discretion.
All items sold through www.etniko.com.pe are subject to our Policy and Agreement. Physically damaged items cannot be returned.
We don't accept returns for wrong color or sizing.
Products sold by www.etniko.com.pe are covered by our Standard Return Policy. Merchandise may be returned within 7 days of the shipping date for a refund or replacement
We cannot accept the return of any product without RMA number. All returns require an RMA (Return Merchandise Authorization) number.
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Customer Communications
We welcome your comments and feedback. All communications and comments submitted to etniko.com.pe are non-confidential. ETNIKO reserves the right to use any ideas, concepts, comments, techniques, visuals, suggestions or communications. All comments, feedback, suggestions and submissions shall be and remain Etniko property.
How do I know my order has been placed?
We'll send you an e-mail confirming the items you've purchased with an order number.
How do I order offline?
Call (0051) 54 253 546 or send us a Fax to (0051) 54 255 322
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Changes and Modifications
We reserve the right to change or modify any of the terms and conditions contained in these Terms of Use or any policy of the site, at any time and in our sole discretion. If we decide to change our Terms of Use or a policy, we will post a new version on our site and update the date. Any changes or modification will be effective upon posting of the revisions. Your continued use of this site following the posting of the changes or modifications will constitute your acceptance of such changes or modifications. You should frequently review these Terms of Use and applicable policies from time-to-time to understand the terms and conditions that apply to your use of the site.
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Limitation of Liability
Peru Etniko Ltd. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Peru Etniko Ltd. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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Accuracy
Though we strive for accuracy, occasionally, the information at etniko.com.pe may contain typographical errors, inaccuracies, or omissions in relation to product descriptions, pricing and availability. We apologize for such oversights. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted an order). In the event of a pricing error on an item you have ordered, we will notify you and await your approval of the corrected price before continuing with your order. We hope this will not cause you undue inconvenience.
Please note that because the colors you see will depend on your monitor, we cannot guarantee that your monitor will display the exact color of an item displayed.
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Your Account
If you use our Wholesale Area, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Etniko does not offer products for sale to children under 18. We sell products for purchase by adults only. By using this site, you are representing to us that you are 18 years old or older. Peru Etniko Ltd. will not be liable for any damages that may result from misrepresentation of age by a user of our site. Etniko reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
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General Provisions
We reserve the right, without notice and in our sole discretion, to terminate your ability to use this site, and to block or prevent future access to and use of the site. If any provision of these Terms of Use shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions. These Terms of Use, including any applicable policy contained in this site, constitute the entire agreement between you and ETNIKO™ relating to the subject matter addressed herein.
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